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Review: Superstore ‘Click and Collect’

This month’s favourite is the Real Canadian Superstore Click and Collect. As a busy mom with three kids and the youngest being 2months old, grocery shopping is something I don’t look forward to. It is definitely not the way I would like to unwind after a busy day of combining career and motherhood activities. This was why I couldn’t wait to try out the Real Canadian Superstore click and collect, when a friend told me about it.

There are various online grocery home delivery options, but I personally do prefer shopping from supermarkets that I have had an in store experience (this applies only to groceries). With an in store experience, shopping online is easier as you are familiar with the brands and products the store displays. Superstore is a supermarket that I’m familiar with, and shopping online from them didn’t feel different.

Presently, Superstore doesn’t do home delivery. They do have an option where you shop online and go to your choice of their store location at a specific time (selected when you placed your order) to pick up your order. Which they call the ‘Click and Collect’. Based on my experience shopping with them, these are the pros and cons


Convenience: Just like every other online shopping, it gives you the option to shop from the convenience of your home. You shop at your own time and pace without having to deal with long queues during check out. You also get the option to choose the time and place you want to pick up your order.

Editing of Order: If for some reasons you change your mind, you can conveniently change your order. You can decide to delete an item or add an item within a reasonable stipulated time (usually the last minute before the pick-up day). The changes can be done without making a separate transaction or having to deal with your money been placed on hold.

Easier shopping: The site gives you an option to create your shopping list. It also makes your next shopping easier because it saves tabs of the items you shop regularly or occasionally. On your next shopping, you don’t have to waste your time searching for items you previously purchased if you want to buy them again.

Budget Friendly: If like me, you usually end up buying items you do not need, then try this out. You tend to stick to your budget, as been tempted or distracted from your shopping list (like it does when shopping in-store) is minimized.

Stress free pick-up: Depending on the time you place your order, there is an option for you to pick up your order on the same day without having to pay more.

During pick up, there are designated parking for click and collect customers. Therefore, there is no need to stress out, searching for parking. Also, you do not have to come out of your car as someone brings it to you and loads it to your vehicle at no extra cost apart from the $3 or $5 (depending on time of pick up) paid when you placed your order.


Actually, I cannot find a fault on the Superstore Click and Collect, but in order to make my review balanced and fair, this is my only cons;

The Click and Collect seems not to be mobile phone friendly, when I tried it. Surprisingly, I could not place an order from my phone the first time I tried their site. I contacted them and was told to try a different browser, which I did. Weirdly, on my next shopping I tried the same browser (which didn’t go through on my phone) from my MacBook and it went through. So I can’t really say why it didn’t go through on my phone.

If you have a busy schedule, do not have time for in store shopping, do not like third party grocery home delivery, and live in Canada, then Superstore Click and Collect might be for you.